Delivery takes place within Germany, the EU and Switzerland.
Shipping to other countries is possible. Please contact us for this.
Shipping service provider:
We ship with DHL or DHL Express.
DHL Express on customer request. We assume no liability for exceeding the booked time and any consequential damage!
Shipping costs:
Our shipping costs depend on the number of parcels and the weight.
You will see the price of the shipping costs when you finalise your order.
For worldwide shipping please contact us.
Express shipping costs:
The costs for DHL Express shipping depend on the desired delivery destination and arrival time. Please contact us for this.
Delivery time:
Unless otherwise stated, dispatch takes place within one week. If the dispatch of certain items is not possible within this period, we will inform you immediately.
We have no influence on extended delivery times caused by the shipping service provider (DHL) and therefore accept no liability for this.
Terms of payment:
Our existing customers receive an invoice with the goods with payment terms ‘immediately without deduction’.
New customers pay in advance, i.e. as a new customer you will receive an invoice by e-mail. As soon as we have received payment, we will dispatch your order.
We can issue a VAT-free invoice to customers from abroad. Customers from other EU countries must have a valid VAT identification number.
Returns:
The cost of returning items that are not to your liking or have been ordered incorrectly shall be borne by the buyer.